MyHobbies · Legal
Shipping & Delivery Policy
MyHobbies is a digital product. There's nothing to post — access is delivered electronically through your account. This page explains how and when you get access.
- Effective
- 16 June 2026
- Last updated
- 16 June 2026
- Product type
- Digital software & subscription
- Physical shipping
- None — nothing is shipped
A digital product — no physical goods
MyHobbies is a digital software and subscription service. We do not sell or ship any physical goods. There are no parcels, postage, couriers, or delivery charges of any kind. The Philately module helps you catalog and account for stamps you already own — we never ship stamps or other items to you.
How access is delivered
Access is delivered digitally through your MyHobbies account, in your web browser. Once your account is set up, the platform and your collection workspace are available online — there is nothing to install or wait for in the post.
When you get access
- On signup: your free MyHobbies account and the free plan are available immediately.
- On starting a trial: full-feature access is enabled right away, with no card required.
- On payment (once paid plans are enabled): your subscription activates as soon as the payment is confirmed — typically within a few minutes.
If your access isn't activated
If you can't access a plan or feature you expect, try the following first:
- Refresh the page or sign out and back in to pick up the latest account state.
- Confirm you're signed in with the email used at signup or payment.
- Check for a confirmation email (including your spam folder).
Still no access? Email [Support email to be updated] with the email on your account and any order or payment reference, and we'll put it right.
Contact support
For anything about access or delivery, reach us via the contact page or browse support. Billing and refund questions are covered in our Refund & Cancellation Policy.