How to reach us
One inbox, sorted on our side.
Write to us about anything below — there's no need to pick the right department.
- Support email
- [Support email to be updated]
- Billing & legal
- Subscriptions, invoices, cancellations, and refunds. Email from your account address and include any invoice reference. See the Refund & Cancellation Policy.
- Product & modules
- Questions about the live Philately module — stamps & postmarks — or what's opening next across MyHobbies.
- Response time
- We're a small team and read every message — we aim to reply within 2 business days.
The fastest way to reach us — for account, access, and anything about using MyHobbies.
Before you write
A couple of details up front means we can help on the first reply.
What to include when you write
- The email address on your MyHobbies account
- What you were trying to do, and what happened instead
- For billing: any order or invoice reference
- The module you were using (e.g. Philately)
- A screenshot, if it helps explain the issue
Business & legal
Who you're dealing with.
MyHobbies is a digital software and subscription product — there are no physical goods to ship. For the full terms, see our Terms and Privacy Policy.
- Operated by
- [Legal business name to be updated]
- Location
- India
- Registered address
- [Registered address to be updated]
- Support email
- [Support email to be updated]
- Response time
- We aim to reply within 2 business days
Some business details are being finalised ahead of launch and will be updated here.